Privacy policy

At Decorapy, your privacy is important to us. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases.

1. Information We Collect

We collect the following types of information when you visit our website or make a purchase:

  • Personal Identification Information: Name, email address, phone number, billing address, and shipping address.
  • Payment Information: Credit card details or PayPal account details (processed securely by PayPal).
  • Order Information: Products purchased, shipping preferences, and transaction history.
  • Website Usage Information: Cookies and analytics data to improve website performance.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process your orders, manage your account, and provide customer support.
  • To communicate with you about your orders, promotions, and updates.
  • To personalize your shopping experience by recommending products you may like.
  • To improve our website, services, and customer support based on feedback and analytics.

3. How We Protect Your Information

We take reasonable precautions to protect your personal information, including using encryption technology during transactions. PayPal processes your payment details securely, and we do not store any sensitive payment information ourselves.

  • SSL Encryption: All sensitive data (such as credit card information) is transmitted securely using SSL (Secure Sockets Layer) encryption.
  • Payment Processing via PayPal: Payments are processed through PayPal, a trusted third-party service that complies with industry security standards for safe online payments.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except as necessary for the following:

  • Payment Providers (PayPal): We share information with PayPal to securely process your payments. PayPal’s privacy policy governs how they handle your payment data.
  • Shipping Providers: To fulfill orders, we share shipping details with our trusted courier partners.
  • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or court orders.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as Google Analytics) to enhance your browsing experience, analyze website traffic, and improve our services.

You can manage cookie settings in your browser, but please note that disabling cookies may affect your ability to use certain features of our website.

6. Your Data Rights

As a UK resident, you have the following rights under the General Data Protection Regulation (GDPR):

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal data.
  • Erasure: You can request the deletion of your personal data, subject to legal requirements.
  • Object: You can object to the processing of your personal data in certain circumstances.
  • Data Portability: You can request your data in a transferable format.

To exercise these rights, please contact us at help@decorapy.co.uk

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including for legal or accounting obligations. Once the data is no longer needed, we will securely delete or anonymize it.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will post the updated policy on this page and update the effective date at the top of the page.

10. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at: help@decorapy.co.uk